General Provisions
These terms define the rules for using the PsychoSpace platform. The service aims to connect patients with certified therapists using advanced matching algorithms.
Definitions
User - any individual using the Service. Specialist - certified therapist providing services via the platform. AI Matching - proprietary scoring and matching system.
Rules of Use
Users are required to provide true data in the matching process. The platform does not replace professional medical help in life-threatening situations (see: Crisis Support).
Privacy and Personal Data
All data are processed in accordance with GDPR and HIPAA standards. PsychoSpace uses end-to-end encryption for video sessions and peak standards for medical documentation protection.
Payments and Bookings
Booking a visit occurs after the terminal is accepted by the Specialist. Payments are handled by a secure third-party operator. Details regarding refunds are in the Cancellation Policy.